Mindy Wallis Resume


Creative problem solver with extensive instructional design and learning development experience. Experienced at leading learning projects and collaborating with others to provide effective learning solutions.


  • Instructional Design
  • E-Learning Development
  • Adult Learning Principles
  • Curriculum Design / Professional Development /
  • Project Management
  • Research / Analysis
  • Communication / Collaboration
  • Evaluation / Assessment


Instructional Designer, CareAcademy, Boston, MA, February 2018 – April 2023
Instrumental in building a content library training nearly 500,000 caregivers completing over 2 million classes.

  • Designed and developed over 100 e-learning courses and standalone videos on home care for the elderly, including writing video scripts, drafting storyboards, developing Rise learning modules, and creating live-action and animated Vyond videos.
  • Collaborated with subject matter experts (SMEs) to develop a 75-hour blended competency-based curriculum to certify home health aides (HHA), including instructor guide, lesson plans, skills checklists, and a 150-question test bank.
  • Transformed the instructor-led curriculum of a leading home care agency with 6,500 staff members into a hybrid curriculum, incorporating skill-based videos.
  • Developed a comprehensive Covid-19 resource at the beginning of the pandemic, incorporating video, animated gifs, and infographics generating 40,000 enrollments in 2 years.
  • Implemented process improvements for content development, including the use of AI-based tools, resulting in a 15% reduction in production time.

Senior Content and Learning Developer, Institute of Real Estate Management, Chicago, IL,
August 2012 – March 2017
Managed projects through the design and development process, including leading SMEs, coordinating review meetings, and developing in-person and online course materials.

  • Developed full-day instructor-led training (ILT) courses for property management, maintenance, and marketing, including managing a team of SMEs and developing student and instructor materials for an association of 20,000 real estate management professionals.
  • Designed and developed e-learning modules in Articulate Storyline on fair housing, human resources, and media communications, incorporating gamification, comics, and social learning.
  • Developed multimedia course material, curriculum guide, and student interactions for
    four graduate-level courses on real estate management for Realtor University.
  • Co-authored and edited textbooks on multifamily property management, property maintenance, and marketing and leasing of retail properties, currently available at Amazon.com.

Instructional Design and Technology Consultant, Mindy Wallis Consulting, 2001 – 2023

Clients include: Maine Center for Prehospital Education; Forrester Research; NXLevel Solutions; Walgreens; Culligan; American Bar Association; Adoption Learning Partners; National Association of Securities Dealers; Mercury Marine.

  • Designed instructional activities, researched and drafted content scripts, and edited video for
    15 e-learning courses for parents and adoption professionals, generating over 50,000 annual enrollments. Won a Bronze Medal for Custom Content in the Excellence in Learning Awards.
  • Provided content management expertise to iPad application development, developing workflows, including working with programmers, conducting usability testing and training end-users.
  • Managed content for Red Dot intranet site for legal association with over 20,000 members. Conducted quality assurance tests, improved usability, and drafted user manual and style guide.
  • Conducted research, wrote content scripts and developed e-learning courses for the National Association of Securities Dealers (NASD), Walgreens, and Culligan Water.
  • Developed and conducted train-the-trainer workshops on a learning management system (LMS) for a Fortune 500 company.
  • Developed information architecture and wrote web content for non-profit mental health organization.
  • Provided leadership, formulated strategy, facilitated workshops, coordinated communication and managed volunteer workforce for community organization with 14 separate sub-units.
  • Designed a data entry program, hired, trained and managed a staff of 25 full- and part-time employees, and wrote a complete procedure manual for a national crime database.

Owner, Positive Sum Communities, Evanston, IL, 2010 – 2012

  • Founded a coupon book fundraising company. Solicited advertising from 100 local businesses, coordinated printing and distribution of 3,000 coupon books to 20 charitable organizations; created marketing materials, website and social media presence for the business.


  • E-Learning: Articulate 360 (Rise/Studio/Storyline); Gomo
  • Animation/Video Development: Vyond; Powtoon; Moovly; FinalCut Pro: Descript; Steve.ai; Pictory
    Audio: Audactiy; Play.ht
  • Graphics: Adobe Creative Suite; Canva
  • Screen Capture: Camtasia; SnagIt; Loom
  • LMS: Cornerstone; LearnUpon; Thought Industries
  • Content Management: SharePoint; RedDot
    Project Management: Asana; SmartSheets
    Software: Microsoft Office 365; iWork; GoogleSuite


Master of Science, Library and Information Science, University of Illinois, Urbana-Champaign, IL

Master of Arts, History, Northwestern University, Evanston, IL

Bachelor of Arts, History and American Studies, Northwestern University, Evanston, IL,

  • Magna Cum Laude with departmental honors
  • Phi Beta Kappa