Mindy Wallis Resume

SUMMARY OF QUALIFICATIONS

Highly skilled instructional designer with extensive experience developing innovative learning solutions. Excellent communicator able to convey complex topics. Engaging facilitator skilled at delivering dynamic educational content. Sharp analytical thinker with exceptional problem-solving skills. Adept in project management, needs analysis, evaluation, and e-learning development.

KEY AREAS OF EXPERTISE

Instructional Design
E-Learning Development
Adult Learning Principles
Curriculum Design / Professional Development /

Project Management
Research / Analysis
Communication / Collaboration
Evaluation / Assessment

EMPLOYMENT HISTORY

Instructional Design and Technology Consultant, Mindy Wallis Consulting, 2001 – 2024

Clients include: MedCerts; Maine Center for Prehospital Education; Forrester Research; NXLevel Solutions; Walgreens; Culligan; American Bar Association; Adoption Learning Partners; FINRA; Mercury Marine.

Designed instructional activities, researched and drafted content scripts, and edited video for
15 e-learning courses for parents and adoption professionals, generating over 50,000 annual enrollments. Won a Bronze Medal for Custom Content in the Excellence in Learning Awards.
Provided content management expertise to iPad application development, developing workflows, including working with programmers, conducting usability testing and training end-users.
Managed content for Red Dot intranet site for legal association with over 20,000 members. Conducted quality assurance tests, improved usability, and drafted user manual and style guide.
Conducted research, wrote content scripts and developed e-learning courses for the National Association of Securities Dealers (NASD), Walgreens, and Culligan Water.
Developed and conducted train-the-trainer workshops on a learning management system (LMS) for a Fortune 500 company.
Developed information architecture and wrote web content for non-profit mental health organization.
Provided leadership, formulated strategy, facilitated workshops, coordinated communication and managed volunteer workforce for community organization with 14 separate sub-units.
Designed a data entry program, hired, trained and managed a staff of 25 full- and part-time employees, and wrote a complete procedure manual for a national crime database.

Instructional Designer, CareAcademy, Boston, MA, 2018 – 2023
Spearheaded creation of a compliance-based content library for a SaaS healthcare training company with nearly 500,000 learners completing over 2 million classes.

Managed complete development cycle for over 100 e-learning courses and standalone videos, including needs analysis, research, scriptwriting, drafting storyboards, developing e-learning modules, creating live-action and animated videos, and uploading SCORM files to the learning management system (LMS).
Collaborated with subject matter experts (SMEs) to develop a 75-hour blended competency-based curriculum to certify home health aides (HHA), including instructor guide, lesson plans, skills checklists, and a 150-question test bank.
Transformed the instructor-led home health curriculum into a hybrid program with skill videos, improving consistency and reducing training time by 25%.
Developed a comprehensive Covid-19 resource at the beginning of the pandemic, incorporating video, animated gifs, and infographics generating 40,000 enrollments in 2 years.
Implemented process improvements for content development, using AI-based tools, resulting in a 15% reduction in production time.

Senior Content and Learning Developer, Institute of Real Estate Management, Chicago, IL,
2012 – 2017
Managed projects through the design and development process, including leading SMEs, coordinating review meetings, and developing ILT and e-learning training materials for 20,000 real estate professionals.

Applied the ADDIE methodology to develop instructor-led training (ILT), job aids, and Articulate Storyline
e-learning courses incorporating gamification, comics, and social learning.
Developed multimedia course material, curriculum guide, and student interactions for
four graduate-level courses on real estate management for Realtor University.
Co-authored and edited textbooks on multifamily property management, property maintenance, and marketing and leasing of retail properties, currently available at Amazon.com.

Owner, Positive Sum Communities, Evanston, IL, 2010 – 2012

Founded a coupon book fundraising company. Solicited advertising from 100 local businesses, coordinated printing and distribution of 3,000 coupon books to 20 charitable organizations; created marketing materials, website, and social media presence for the business.

TECHNICAL SKILLS

E-Learning: Articulate 360 (Rise/Studio/Storyline); Gomo
Animation/Video Development: Vyond; Powtoon; Moovly; FinalCut Pro: Descript; Steve.ai; Pictory
Audio: Audactiy; Play.ht
Graphics: Adobe Creative Suite; Canva
Screen Capture: Camtasia; SnagIt; Loom
LMS: Cornerstone; LearnUpon; Thought Industries
Content Management: SharePoint; RedDot
Project Management: Asana; SmartSheets
Software: Microsoft Office 365; iWork; GoogleSuite

EDUCATION

Master of Science, Library and Information Science, University of Illinois, Urbana-Champaign, IL